Hi, I’m Twisha — I lead teams and leaders to design enterprise experiences that matter.
I bring over 15 years of experience leading leaders and guiding teams through complex, end-to-end challenges across omnichannel ecosystems. I specialize in building high-performing teams that deliver strategic business value while growing in capability, confidence, and vision.
Rooted in design thinking and systems awareness, my leadership blends deep insight, experimentation, and operational rigor to address real-world complexity and drive measurable outcomes at scale.
With over a decade of experience teaching, mentoring, and shaping organizational culture, I focus on developing resilient leaders who can navigate ambiguity, foster cross-functional alignment, and lead enterprise transformation.
At its core, my passion is creating environments where bold thinking, shared ownership, and purpose-driven leadership thrive, scaling meaningful impact across products, teams, and systems.
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I shape bold, unifying visions that inspire alignment from the C-suite to cross-functional teams. As a strategic partner to executive leadership, I translate ambition into actionable outcomes, bridging the gap between intent and execution. Known for turning complexity into clarity, I empower other leaders to act decisively, drive sustainable growth, and build the conditions for long-term organizational success.
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I specialize in translating complexity into clear, compelling narratives that drive alignment and inspire action at the executive level. Whether articulating visionary roadmaps, surfacing data-driven insights, or presenting strategic business cases, I craft communication that builds trust, fosters consensus, and equips leaders to make confident, informed decisions—always anchored in organizational priorities and long-term goals.
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I thrive at the intersection of cross-functional teams, uniting product, design, engineering, and business stakeholders around shared goals to deliver high-impact outcomes. Through trust-building and intentional collaboration, I enable seamless coordination across complex, matrixed environments.
My strength lies in aligning diverse perspectives and navigating competing priorities—ensuring teams stay focused on delivering value, driving innovation, and achieving strategic objectives. -
I lead with steadiness and clarity through periods of transformation, fostering resilience across teams and organizations. By creating alignment around shared goals and implementing adaptive strategies, I help teams stay focused, motivated, and effective amid change.
My approach emphasizes proactive communication, transparent decision-making, and equipping leaders with the tools to navigate ambiguity—enabling organizations to embrace uncertainty, seize new opportunities, and emerge stronger. -
I champion a culture of experimentation—combining rapid prototyping, user testing, and data analytics to inform and validate decisions. By fostering curiosity and continuous learning, I empower teams to test ideas quickly, iterate with confidence, and uncover breakthrough solutions.
My approach strikes the balance between creativity and rigor, ensuring insights lead to impactful, scalable outcomes. -
I optimize design teams' effectiveness by implementing scalable processes, robust toolsets, and frameworks that streamline workflows and enhance collaboration. By integrating operations into the design ecosystem, I ensure teams can focus on delivering impactful solutions efficiently. My approach to design operations creates clarity, reduces friction, and ensures consistent delivery of high-quality work aligned with organizational goals.
Trusted by Leaders Across Organizations
Senior Manager, Target
Working with Twisha has been transformational for our organization. Her ability to align cross-functional leadership, operationalize human-centered systems, and tackle complex strategic challenges has consistently delivered measurable enterprise impact.
Twisha’s leadership extends beyond design—she fosters innovation, scales strategic roadmaps, and builds resilient, collaborative cultures that drive sustained team growth and business success. Her leadership in transforming our loyalty ecosystem redefined our platform strategy and set a new standard for delivering long-term value to our users and the enterprise.
Principal, Venmo
Twisha is the leader who brings out the best in people and organizations. Her mentorship challenged me to grow as a designer, strategic thinker, and emerging leader.
Twisha creates systems where experimentation is encouraged, feedback is actionable, and teams are empowered to take ownership at every level. She can connect daily execution to a larger strategic vision while trusting the team to lead the details. Working with Twisha fundamentally shaped my leadership journey and expanded my ability to drive impact across the organization.
Aftersales Executive, BMW
Working with Twisha fundamentally changed how we approached digital strategy in Aftersales. She showed us that qualitative research wasn’t just about usability—it was a critical driver of business outcomes.
Through targeted workshops and structured feedback loops, Twisha helped our teams surface deeper user insights, align on priorities, and connect customer experience improvements directly to operational efficiency and revenue growth. Her ability to translate human-centered insights into strategic action accelerated our digital transformation and our ability to serve customers more effectively across markets. Twisha’s leadership made a lasting impact on our products and how we think as an organization.
