Core Capabilities
With over 15 years of experience, I have a proven track record of leading teams to solve complex, end-to-end challenges across omnichannel experiences. I drive growth by applying a human-centered approach that delivers impactful, scalable solutions grounded in real user needs.
I cultivate the next generation of design leaders by building high-performing teams that deliver impactful solutions and grow in capability, confidence, and vision. Rooted in human-centered design, my approach blends insight, experimentation, and strategic execution to solve real-world challenges and drive measurable outcomes.
With over a decade of experience teaching and mentoring, I focus on developing leaders who can navigate complexity, inspire collaboration, and scale meaningful change. My passion lies in shaping environments where bold thinking thrives and talent is empowered to lead purposefully.
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I shape bold, unifying visions that inspire alignment from the C-suite to cross-functional teams. As a strategic partner to executive leadership, I translate ambition into actionable outcomes, bridging the gap between intent and execution. Known for turning complexity into clarity, I empower other leaders to act decisively, drive sustainable growth, and build the conditions for long-term organizational success.
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I specialize in translating complexity into clear, compelling narratives that drive alignment and inspire action at the executive level. Whether articulating visionary roadmaps, surfacing data-driven insights, or presenting strategic business cases, I craft communication that builds trust, fosters consensus, and equips leaders to make confident, informed decisions—always anchored in organizational priorities and long-term goals.
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I thrive at the intersection of cross-functional teams, uniting product, design, engineering, and business stakeholders around shared goals to deliver high-impact outcomes. Through trust-building and intentional collaboration, I enable seamless coordination across complex, matrixed environments.
My strength lies in aligning diverse perspectives and navigating competing priorities—ensuring teams stay focused on delivering value, driving innovation, and achieving strategic objectives. -
I lead with steadiness and clarity through periods of transformation, fostering resilience across teams and organizations. By creating alignment around shared goals and implementing adaptive strategies, I help teams stay focused, motivated, and effective amid change.
My approach emphasizes proactive communication, transparent decision-making, and equipping leaders with the tools to navigate ambiguity—enabling organizations to embrace uncertainty, seize new opportunities, and emerge stronger. -
I champion a culture of experimentation—combining rapid prototyping, user testing, and data analytics to inform and validate decisions. By fostering curiosity and continuous learning, I empower teams to test ideas quickly, iterate with confidence, and uncover breakthrough solutions.
My approach strikes the balance between creativity and rigor, ensuring insights lead to impactful, scalable outcomes. -
I optimize design teams' effectiveness by implementing scalable processes, robust toolsets, and frameworks that streamline workflows and enhance collaboration. By integrating operations into the design ecosystem, I ensure teams can focus on delivering impactful solutions efficiently. My approach to design operations creates clarity, reduces friction, and ensures consistent delivery of high-quality work aligned with organizational goals.
What people are saying about me
Senior Manager, Target
Working with Twisha has been transformative for our organization. Her ability to align cross-functional teams and tackle complex challenges with a human-centered approach consistently delivers measurable results.
Twisha’s leadership goes beyond design—she fosters innovation, builds strategic roadmaps, and creates a culture of collaboration that drives both team growth and business success. Her impact on our loyalty ecosystem has been a game-changer, setting a new standard for how we deliver value to our users.
Direct report, Venmo
Twisha is the kind of leader who brings out the best in everyone. Her mentorship has helped me grow not just as a designer but as a thinker and leader. She creates an environment where experimentation is encouraged, and feedback is constructive and actionable. Twisha has an incredible ability to see the big picture while empowering the team to solve the details. Working with her has been an inspiring and career-defining experience.